User Stories: On crises, trolls and keeping social media social – how a best-selling author and social media agency owner Monika Czaplicka uses Postfity to grow her business
CEO of Wobuzz social media agency is a sociologist, social media expert, activist, speaker, businesswoman and a best-selling author. She became a key opinion leader on social media crises after her first book ‘Managing Crises in Social Media’ sold out soon after publication. We talk managing brand image on social media, keeping social media social…